Introduction
These terms and conditions govern your use of this website, by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
You must be at least [18] years of age to use this website. By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least [18] years of age.
This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our The Resume Co use of cookies in accordance with the terms of The Resume Co privacy policy.
License to use website
Unless otherwise stated, The Resume Co own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
• republish material from this website (including republication on another website);
• sell, rent or sub-license material from the website;
• show any material from the website in public;
• reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;]
• edit or otherwise modify any material on the website; or
• redistribute material from this website except for content specifically and expressly made available for redistribution
Acceptable use
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without The Resume Co express written consent.
You must not use this website to transmit or send unsolicited commercial communications.
You must not use this website for any purposes related to marketing without The Resume Co express written consent.
User content
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.
You grant to The Resume Co a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to The Resume Co the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or The Resume Co or a third party (in each case under any applicable law).
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
The Resume Co reserves the right to edit or remove any material submitted to this website, or stored on The Resume Co servers, or hosted or published upon this website.
No warranties
This website is provided “as is” without any representations or warranties, express or implied. The Resume Co makes no representations or warranties in relation to this website or the information and materials provided on this website.
Without prejudice to the generality of the foregoing paragraph, The Resume Co does not warrant that:
l this website will be constantly available, or available at all; or
l the information on this website is complete, true, accurate or non-misleading.
Nothing on this website constitutes, or is meant to constitute, advice of any kind.
Limitations of liability
The Resume Co will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
l to the extent that the website is provided free-of-charge, for any direct loss
l for any indirect, special or consequential loss; or
l for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if The Resume Co has been expressly advised of the potential loss.
Exceptions
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit The Resume Co liability in respect of any:
l death or personal injury caused by The Resume Co negligence;
l fraud or fraudulent misrepresentation on the part of The Resume Co; or
l matter which it would be illegal or unlawful for The Resume Co to exclude or limit, or to attempt or purport to exclude or limit, its liability.
Reasonableness
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.
Other parties
You accept that, as a limited liability entity, The Resume Co has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against The Resume Co officers or employees in respect of any losses you suffer in connection with the website.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect The Resume Co officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as The Resume Co.
Unenforceable provisions
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.
Indemnity
You hereby indemnify The Resume Co and undertake to keep The Resume Co indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by The Resume Co to a third party in settlement of a claim or dispute on the advice of The Resume Co legal advisers) incurred or suffered by The Resume Co arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
Breaches of these terms and conditions
Without prejudice to The Resume Co other rights under these terms and conditions, if you breach these terms and conditions in any way, The Resume Co may take such action as The Resume Co deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
Variation
The Resume Co may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.
Assignment
The Resume Co may transfer, sub-contract or otherwise deal with The Resume Co rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
Serviceability
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
Entire agreement
These terms and conditions constitute the entire agreement between you and The Resume Co in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.
Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with the governing law and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts.
Emails
Where you provide us with an email address, you authorise us to correspond with you, including issuing your documents to you, via that email address. You acknowledge that some email hosts (including our host) uses cloud technology and they may also have internationally located servers meaning your data could be transmitted overseas. You also acknowledge that from time to time as a result of human error or otherwise, emails may be directed to, or intercepted by, unintended recipients. Whilst we warrant that we will exercise reasonable due care and skill, you acknowledge that we will not be liable to you for any loss or damage suffered by you as a result of us corresponding with you via email whatsoever and howsoever arising including resulting from human error or email interception. Further, you acknowledge that it is your sole responsibility to update us with any change in contact information and keep access to your emails secure.
Registrations and authorisations The Resume Co
You can contact The Resume Co by email info@theresumeco.com.au for further registration and authorisation information.
Our Process and terms of service
By processing payment, you are agreeing to the terms and conditions as outlined below:
1) Provide Your Existing Resume or Work from Scratch
Once you have purchased a professional resume your assigned writer will contact you asking for a current resume. This will assist us with the initial review stage, before writing commences.
2) Get back a Polished and Professional Resume
Once we receive all documentation and payment, within two to three business working days, your resume writing professional will e-mail you a brand new, professional resume for your review and feedback*
*Although we always try and finalise all documents within 2-3 business days from when we receive payment and all necessary information (update information), we cannot guarantee that this will be done exactly within that timeframe. During very busy periods, turnaround times will vary, and we will notify you once you have made the order of the exact turnaround time. Therefore, if you have an urgent submission request, please note that we will try our best to have that to you within the timeframe. Please note: we are not to be held responsible if you miss an application cut off. Selection Criteria responses are more detailed and therefore, the turnaround time is approximately 4-7 business days.
3) Work Closely with your Writer
Once the payment has been made for the service, your writer will answer any questions and make any changes you request during the duration of the process. We are dedicated to providing you with a quality product and promise you the highest level of customer service. Please note due to the limited time that writers have during the day to write, we do not offer phone calls with them direct. If, however you would prefer to go through any changes or updates over the phone, we can organise that with one of our consultants.
Please note, we strictly have a no refund policy. We are happy to make any changes or additions that you require during the four-week period. Please also note; as the documents are written from a Human Resources perspective, it is from a professional perspective, which may not always be exactly what you want. That is why we provide you with an additional four weeks to review the documents and provide us with any changes or additions that you would like made.
4) Updates
If there are further updates to be made within the four-week period, please email us the update request, so that we can cross reference your documents. Even though we always aim to have updates back to you as soon as possible, it can sometimes take up to 2 – 3 business days.
Please note: we ask that all updates and STAR forms are sent to us via email, to ensure we can accurately review the documents and updates required. We do not do updates over the phone with the writer. As writers, our time is solely spent writing and therefore, we request that all update requests are emailed through to us via email. If this is not possible, we can schedule a phone call with one of our consultants to go over the updates via a phone call. Please note updates are based on initial information provided to the writer and any new information after the documents have been received may be deemed as a new service. Providing additional roles/links to positions after your documents have been finalised, would not constitute as an update. New links and information received after the documents are finalised would be a completely separate service, incurring an additional fee. If we are working on a selection criteria response for yourself, we use the STAR response method. Please note we only use one situation per criteria, to ensure we follow the STAR method correctly.
100% satisfaction guarantee: Please note the 100% satisfaction guarantee means that once you receive your finalised documents, if there is anything that you are unhappy with or would like changed – you do have a full month to let us know, so that we can make those changes/updates for you. The 100% satisfaction guarantee does not mean that you will receive a refund if you are not happy with the final product. It simply means that we will make changes, if you specifically request them within one month of receiving the documents.
5. Emails
Where you provide us with an email address, you authorise us to correspond with you, including issuing your documents to you, via that email address. You acknowledge that some email hosts (including our host) use cloud technology and they may also have internationally located servers meaning your data could be transmitted overseas. You also acknowledge that from time to time because of human error or otherwise, emails may be directed to, or intercepted by, unintended recipients. Whilst we warrant that we will exercise reasonable due care and skill, you acknowledge that we will not be liable to you for any loss or damage suffered by you because of us corresponding with you via email whatsoever and howsoever arising including resulting from human error or email interception. Further, you acknowledge that it is your sole responsibility to update us with any change in contact information and keep access to your emails secure.
6. Selection Criteria and Credits
If we are working on a selection criteria response for yourself, we use the STAR response method. Please note: we only use one situation per criteria, to ensure we follow the STAR method correctly. We do not accept changes to the examples provided and only work of the initial example per criteria, which has been provided to us by you.
We do require you to provide us with a real-life situation (example) for each criterion. This then allows for us, as writers, to leverage of your real-life example when writing the selection criteria response. We cannot come up with the situations without your input.
7.DISCLAIMER
The documents which will be provided to you by The Resume Co Professional, trading as Sydney Resume are produced from the information provided by you. Our documents do not constitute legal, professional or commercial advice. While every care has been taken to ensure that the content produced is useful and accurate, Sydney Resume gives no guarantees, undertakings or warranties in this regard, and does not accept any legal liability or responsibility for the content or the accuracy of the information, or, for any loss or damage caused arising directly or indirectly in connection with reliance on the use of such information or documents. It is your sole responsibility to ensure the information you have provided is true, correct and able to be substantiated and that the information provided by you has been properly presented in any documents produced by us. Any errors or omissions brought to the attention of Sydney Resume will be corrected as soon as possible. The Resume Co engages employees, consultants and sub-contractors to perform the obligations of The Resume Co under these terms and conditions, as it, in its absolute discretion determines appropriate. You consent to The Resume Co engaging employees, consultants and sub-contractors for the delivery of services to you on behalf of The Resume Co and further, you consent to The Resume Co providing to such persons the personal and other information provided by you for the purposes of delivering the services. The Resume Co may assign their rights and obligations hereunder without requiring any consent from you.
Afterpay
How does afterpay work;
Afterpay allows you to enjoy your shopping now and pay it off in 4 fortnightly interest free instalments^.
Available on orders online.
^Subject to Afterpay’s terms and conditions, see www.afterpay.com.au/terms
*If you make repayments on time, you’ll only ever pay the price of the item you’ve purchased. The only fees Afterpay charges are late fees for missed payments. Please note that Afterpay is not a service provided by The Resume Co. It is facility offered by Afterpay Pty Ltd.
How do I pay with Afterpay?
If you are new to Afterpay, download the Afterpay App from Google Play or the App Store, and/or signup online at www.afterpay.com.au. Please ensure you have the latest version of the Afterpay App on your mobile device.
How to Afterpay online:
When in checkout select the Afterpay payment option and follow the prompts to login to Afterpay and complete your payment.
Where can I find out more about Afterpay?
Please note that Afterpay is not a service provided by The Resume Co. It is facility offered by Afterpay Pty Ltd.
For full terms and conditions visit www.afterpay.com.au/terms
To find out more about Afterpay, visit www.afterpay.com.au
